Open Course Space

The Theory of Operations Management

Massachusetts Institute of TechnologyUnited States15.764
Free, no sign-up neededSpring 2004English
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The doctoral seminar 15.764 focuses on theoretical work for studying operations planning and control problems. This term’s special topic, “Customer-Driven Operations,” considers how a number of companies have succeeded in focusing their operation systems on the customer. The class reviews the quantitative models and theoretical tools underlying some of the customer-driven operational practices of these cutting-edge companies.

Description from MIT OpenCourseWare.

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