Design in Healthcare: Using Patient Journey Mapping

About this course

This course will give designers and specialists in healthcare the knowledge, insights and tools to be able to analyze and improve patient experience. You will learn how to map complex healthcare scenarios, pinpoint opportunities and create hands-on solutions aimed at improving the patient experience.

Description from TU Delft OpenCourseWare.

Where to take this course

• TU Delft OpenCourseWare · Archived course

  Course materialsFreeVideo, Slides, Readings~15 hours
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